FAQ

Frequently Asked Questions
Where Can I Buy HerbalQ Products? Are They Available In Stores?

HerbalQ products are available exclusively on our official website. We do not sell in local stores or third-party marketplaces to ensure authenticity and quality control.

How To Place An Order?

Visit our website, select your product, click Buy Now, enter shipping details, choose payment method (COD or Online), and confirm your order. You will receive confirmation via SMS or WhatsApp.

What Is The Return/Refund Policy?

If you receive a damaged or incorrect product, contact us within 48 hours of delivery with proof. Refunds are processed after verification.

What Is HerbalQ Fair Use Policy?

Products are strictly for personal use. Bulk buying or misuse of return policy may result in order cancellation.

I Did Not Receive My Order Yet?

Delivery takes 4–7 working days. If delayed, contact support with your Order ID for assistance.

Is HerbalQ Available In My City?

Yes, HerbalQ products are available across India. We deliver to most PIN codes through trusted courier partners.

How To Track My Order?

After shipping, you will receive a tracking ID via SMS or WhatsApp to track your shipment in real time.

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