Privacy Policy

Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to HerbalQ.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing details of Your browsing history on that website among its many uses.

Country refers to: Maharashtra, India.

Device means any device that can access the Service such as a computer, cellphone or digital tablet.

Personal Data means any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes data on behalf of the Company.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Website refers to HerbalQ.

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Height and Weight Gain related information (if submitted through forms)

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

It may include information such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Time spent on pages

  • Unique device identifiers

  • Diagnostic data

When accessing via mobile device, additional device-specific data may be collected.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information.

Types of Cookies used:

Necessary / Essential Cookies
Used to authenticate users and prevent fraudulent activity.

Acceptance Cookies
Used to identify if users have accepted the use of cookies.

Functionality Cookies
Used to remember preferences such as login details or language settings.

You can instruct Your browser to refuse Cookies. However, some parts of the Service may not function properly without them.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service

  • To manage Your Account

  • For contract performance

  • To contact You via email, phone, SMS or WhatsApp

  • To provide updates, offers and promotions

  • To manage Your requests

  • For business transfers

  • For analytics and service improvement

Sharing of Your Personal Data

We may share Your personal information:

  • With Service Providers

  • During business transfers

  • With Affiliates

  • With business partners

  • With other users (if information is posted publicly)

  • With Your consent

Retention of Your Personal Data

We retain Personal Data only as long as necessary for legal and operational purposes.

Usage Data is retained for internal analysis unless legally required to retain it longer.

Transfer of Your Personal Data

Your information may be processed outside Your state or country. By using Our Service, You consent to this transfer.

We ensure appropriate safeguards are in place to protect Your data.

Delete Your Personal Data

You have the right to request deletion of Your Personal Data.

You may:

  • Update or delete information via Your Account

  • Contact Us to request access or deletion

We may retain certain data if legally required.

Disclosure of Your Personal Data

Business Transactions

In case of merger or acquisition, Your Personal Data may be transferred.

Law Enforcement

We may disclose data if required by law.

Legal Requirements

We may disclose data to:

  • Comply with legal obligations

  • Protect Company rights

  • Prevent wrongdoing

  • Protect user safety

  • Protect against legal liability

Security of Your Personal Data

We use commercially acceptable security measures to protect Your Personal Data. However, no online method is 100% secure.

Children’s Privacy

Our Service does not address anyone under 13 years of age.

We do not knowingly collect data from children under 13. If discovered, such data will be removed.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

You are advised to review this Privacy Policy periodically.